Past Incidents

20th June 2021

No incidents reported

19th June 2021

IXP Access Frankfurt Carrier Issue - KleyReX

One of our carriers has an issue in the Frankfurt metro region. No ETA is available.

Affected Services: NL-IX, KleyReX and LocIX Access, RETN, GTT, Telia, Deutsche Telekom Transit

NL-IX Access, as well as RETN, is re-routed over Amsterdam, users may experience higher latency.

18th June 2021

VMHost migration London, scheduled 5 years ago

We will be performing a host migration in London, affecting all VPS Services in Lodnon.

This migration to a new host generation allows for greater flexibility and better performance as well as more capacity.

Migration window: 18.06.2021 - 15:00 (UTC+2) to 18:00 (UTC+2).

Customers will receive new panel login details after the migration.

17th June 2021

No incidents reported

16th June 2021

VM Hosting Zurich - ZRH02 VMhost02

Due to an ongoing attack the port to vmhost02 has been disabled.

this ticket has been escalated to our team and will be resolved ASAP.

Update: This issue has been resolved.

15th June 2021

Core Network Frankfurt Carrier Issue Frankfurt

One of our carriers hase an issue in the Frankfurt metro region. No ETA available.

Affected Services: NL-IX, KleyReX and LocIX Access, RETN, GTT, Telia, Deutsche Telekom Transit

NL-IX Access, as well as RETN, is re-routed over Amsterdam, users may experience higher latency.

Core Network Fremont Power Outage FMT2

We are Investigating an issue in FMT2.

Update 03:40: There appears to be a power outage at FMT2, our redundant upstream providers report the same issue, redundant connected gear seems to be affected as well.

Update: 04:12 Power seems to be restored, all links are up again.

14th June 2021

No incidents reported