iFog GmbH Service Status

Barcelona Power Maintenance

iFog GmbH Service Status — Mon, 30 Mar 2026 06:23:00 +0000

We are seeing some services down due to a UPS maintenance by the data center. We are awaiting updates. Update: The issue has been resolved, and all services are back up again. We're sorry for any inconvenience caused.

Switch issue DRT-FRA04

iFog GmbH Service Status — Mon, 23 Mar 2026 20:45:00 +0000

Due to a switch failure at DRT FRA04, peering and L2 services may be impacted: - NL-IX Access FRA - RETN Transit FRA - FogIXP FRA split Update: It has been determined that the switch itself runs fine, however one of the backhaul XCs has no light. We are awating for the cage owner to check cabling. A fiber break was identified inside the cage, and the cable has been replaced.

Wave issue FRA

iFog GmbH Service Status — Tue, 10 Feb 2026 09:36:00 +0000

We are seeing an issue on some Waves from one Supplier in Frankfurt. Traffic has been rerouted over different paths.

VMHOST Issue Milano

iFog GmbH Service Status — Mon, 09 Feb 2026 06:04:00 +0000

We are seeing an issue with our vmhost in Milano and are investigating the cause.

Router Issue ZRH

iFog GmbH Service Status — Tue, 20 Jan 2026 16:11:00 +0000

Due to a router issue of cr04-zrh-ntt, connectivity was briefly impaired due to BGP convergence times.

PDU Maintenance

iFog GmbH Service Status — Sun, 07 Dec 2025 19:59:00 +0000

A maintenance on our Rack PDUs at FMT2 is being conducted.

Issue Barcelona

iFog GmbH Service Status — Wed, 03 Dec 2025 19:16:00 +0000

We are seeing an issue in Barcelona. We have a ticket open with our datacenter regarding this issue. Update: A power maintenance has caused an issue with one of our switches, we are working with the DC to resolve this issue. Update: The Incident has been resolved.

FogIXP EU - Split

iFog GmbH Service Status — Mon, 17 Nov 2025 09:00:00 +0000

After a brief feed loss at NIKHEF this morning, our sponsor for the FogIXP EU L2 still has issues. Thus, FogIXP EU in Amsterdam is currently split from the rest of FogIXP EU.

vmhost issue FRA

iFog GmbH Service Status — Sat, 23 Aug 2025 20:17:00 +0000

We are observing and investigating an issue with one of our vmhosts in Frankfurt. Update: We have conducted a reboot of the affected host node and VMs are back up and running.

Switch Issue FRA

iFog GmbH Service Status — Sat, 23 Aug 2025 20:11:00 +0000

We are seeing an issue with one of our core switches in Frankfurt. This affects the following services: -L2 AMS/ZRH -RETN IP-Transit -NL-IX Access Update: The Switch has been restarted, and we see all services operational.

Kansas Power Issue

iFog GmbH Service Status — Tue, 15 Jul 2025 21:00:00 +0000

We are observing a power issue across multiple racks in Kansas Update: Due to a power and cooling issue at NOCIX in Kansas, we had several systems power down due to heat and feed loss. All services should be back operational now. Should you need any further assistance open a support ticket. We are sorry for any inconvenience caused.

Host Node Reboot Amsterdam

iFog GmbH Service Status — Sun, 01 Jun 2025 17:43:00 +0000

We are rebooting a hostnode in Amsterdam.

Issue Houston

iFog GmbH Service Status — Sun, 01 Jun 2025 17:03:00 +0000

We are seeing an issue with our Hostnodes in Houston and are investigating it with our Datacenter provider. The issue has been resolved. An unannounced maintenance was conducted.

AMS-IX / NetIX Peering

iFog GmbH Service Status — Tue, 20 May 2025 08:41:00 +0000

Due to a cabling swap, peering at AMS-IX and NetIX is affected. Traffic is rerouted over alternative paths.

Carrier Software Upgrade AMS

iFog GmbH Service Status — Wed, 07 May 2025 23:12:00 +0000

Due to a software upgrade conducted by our L2 carrier in Amsterdam NIKHEF lines to FRA and ZRH from AMS are impacted.

Switch issue - AMS

iFog GmbH Service Status — Sun, 13 Apr 2025 15:42:00 +0000

Due to a switch issue in Amsterdam NIKHEF we see some connections degraded. This affects: -NL-IX -Cogent -L2 AMS-FRA

Work on Patchpanel - FRA NTT

iFog GmbH Service Status — Fri, 21 Mar 2025 17:36:00 +0000

Due to cabling work on the patch panel in the routing rack, short downtimes may occur for some carriers.

Cogent Maintenance BCN

iFog GmbH Service Status — Mon, 24 Feb 2025 23:00:00 +0000

Cogent is conducting a maintenance on the ports in Barcelona: Start time: 25-FEBRUARY-2025 00:00 CET End time: 25-FEBRUARY-2025 05:00 CET Expected Outage/Downtime: Up to 150 minutes Location: Equinix BA1-(Fka: Telvent) ACERO 30-32 08014 BARCELONA ES The purpose of this work is to apply and activate software module upgrades on code running on the edge routers per the manufacturer's recommendations.

Host upgrades - NTT ZRH

iFog GmbH Service Status — Wed, 08 Jan 2025 22:19:00 +0000

To increase the capacity and redundancy of our network and VM offerings we plan a maintenance in Zurich, ZRH-NTT: -Host upgrades of vmhost02, vmhost03 and vmhost04 - this may lead to short downtime of individual vmhosts of approx. 15 min. Description: Host upgrades of vmhost02-04 at NTT ZRH - Services will be unreachable during the maintenance and will be available again afterwards. Location: Zurich, ZRH-NTT: Start Time Maintenance Window: Thursday, 2025-01-09 - 14:00 UTC +2 End Time Maintenance Window: Thursday, 2025-01-09 - 14:50 UTC +2 Update: We are seeing an issue with disks on vmhost03 and are preparing a restore on a different node. Post Mortem: While the restore was started onto a different host system for VMs on vmhost03-zrh, we were able to get vmhost03-zrh back online using an older Kernel version. In order to avoid further impact VMs on vmhost03-zrh will be moved on a later to be announced date to new hardware. We apologize for the unplanned downtime caused.

v6only ZRH

iFog GmbH Service Status — Mon, 06 Jan 2025 11:37:00 +0000

We are investigation an issue with our v6only.ch nodes in ZRH Update: This has been resolved.

Switch issue NTT FRA

iFog GmbH Service Status — Wed, 01 Jan 2025 16:35:00 +0000

We are seeing one of the switches in NTT FRA down. This affects the following services: -RETN Transit -NL-IX -L2 towards AMS/FRA/LON

Holiday Season

iFog GmbH Service Status — Mon, 23 Dec 2024 17:11:00 +0000

Support may be reduced during the holiday season. Thank you for your understanding.

Migration of Cross-Connects - Interxion FRA

iFog GmbH Service Status — Tue, 10 Dec 2024 18:41:30 +0000

Our carrier is migrating XCs, this can lead to a downtime of about 15min. Affected Services: -RETN -NL-IX

Wave issue FRA NTT - FRA IXN

iFog GmbH Service Status — Wed, 20 Nov 2024 21:45:00 +0000

We are seeing an issue with our connectivity between FRA IXN and FRA NTT. Affected Services: -RETN IP Transit -NL-IX Access FRA

Fiber Cut AMS-OSL

iFog GmbH Service Status — Tue, 12 Nov 2024 13:32:00 +0000

Our supplier reports a fiber cut in Denmark.

Network Issue London

iFog GmbH Service Status — Wed, 30 Oct 2024 16:51:00 +0000

We are seeing a upstream network issue in London. Update: Core Router seems to have a disk issue. We are working on a solution.

Maintenance FRA IXN-NTT

iFog GmbH Service Status — Sat, 28 Sep 2024 07:00:00 +0000

A Fiber Provider has moved up a maintenance causing loss of light on our Wave to Interxion from NTT. Affected Services: NL-IX Peering Frankfurt RETN Transit Frankfurt L2 London

Power Issue FRA-NTT

iFog GmbH Service Status — Sun, 22 Sep 2024 23:33:00 +0000

We are observing a power feed issue at NTT-FRA1. Update: Powe has returned. One vmhost is having issues, we are investigating.

FRA - Network and Rack Upgrade/Move

iFog GmbH Service Status — Sat, 21 Sep 2024 11:00:00 +0000

Description: All VMHosts and our core network in Frankfurt will move within NTT FRA1. Services will be unreachable during the maintenance and will be available again afterwards. We do our best to move VMHosts one by one to avoid prolonged downtime. Start Time Window: Saturday, 21.9.2024 - 10:00 UTC +2 (local time) End Time Window: Saturday, 21.9.2024 - 18:00 UTC +2 (local time) Duration: approx. 4h. Location: Frankfurt - FRA01 - NTT FRA1 Should you have any questions or concerns about this migration please open a ticket under my.ifog.ch or contact us over the know channels. Update: The window has been pushed, expecting finish at 23:00 Update: Main connectivity has been restored and the move completed. L2 Services as well as some IXP peerings remain impaired till all patchings are completed.

Network Issue London

iFog GmbH Service Status — Sun, 15 Sep 2024 10:00:00 +0000

We are investigating a network issue in London.

Emergency Router reload LON

iFog GmbH Service Status — Wed, 11 Sep 2024 21:28:00 +0000

Due to an issue with our core router in London, we have to reload. This will lead to a short downtime.

Wave Issue Frankfurt Interxion-NTT

iFog GmbH Service Status — Sat, 24 Aug 2024 07:58:00 +0000

We see loss of light on our Wave to Interxion. Affected Services: NL-IX Peering Frankfurt RETN Transit Frankfurt L2 London Update: The Fiber Provider has moved up a maintenance causing this issue. Update: Fiber crew reported it will take eventually longer - Monday is not impossible at the moment Update: 24.8.24 - 23:30 - All services have been restored.

Carrier issues FRA

iFog GmbH Service Status — Sat, 10 Aug 2024 22:52:00 +0000

We are seeing an issue with one of our Transit Carriers

Host Node Reboot FMT

iFog GmbH Service Status — Fri, 09 Aug 2024 12:35:00 +0000

We had to reboot a VPS Host node in Fremont Due to unforeseen issues we had to reboot the host multiple times

Switch Upgrade Amsterdam NIKHEF

iFog GmbH Service Status — Mon, 05 Aug 2024 12:16:00 +0000

To increase the capacity our network we plan a to replace one of our core switches in in Amsterdam, NIKHEF. -upgrade and network re-configuration on our core switches in NIKHEF to increase capacity for our customer services. This will mean a downtime of approx. 15 to 30min on L2 services. IP Transit and IP uplink on VPS and Colo in AMS17 are not affected. Description: Network maintenance AMS02- NIKHEF - L2 Services will be unreachable during the maintenance and will be available again afterwards. Location: AMS02- NIKHEF Start Time Maintenance Window: Tuesday, 6.8.2024 - 10:00 UTC +2 End Time Maintenance Window: Wednesday, 6.8.2024 - 16:00 UTC +2 #Update -Switch upgrade was completed successfully -A VLAN issue caused brief downtime on the network in AMS

Reducted Support - National Holiday 1st of August

iFog GmbH Service Status — Thu, 01 Aug 2024 16:05:00 +0000

Support and provisioning may be delayed due to 1st of August - a National Holiday.

Switch Maintenance FRA-IXN

iFog GmbH Service Status — Mon, 29 Jul 2024 14:16:55 +0000

Aug 6, 22:00 UTC A switch maintenance will cause a 15min downtime for services connected in Inetrxion Frankfurt. This affects the following services: NL-IX Peering Frankfurt, RETN IP Transit, Backbone to London

Network Issue Houston

iFog GmbH Service Status — Sat, 20 Jul 2024 22:58:00 +0000

Our Carrier in Houston continues to have issues with their Cogent uplink port.

Network maintenance FRA01 - 2024-07-16/17

iFog GmbH Service Status — Mon, 15 Jul 2024 21:44:00 +0000

To increase the capacity and redundancy of our network and offerings we plan a maintenance in Frankfurt, DE, FRA01 - NTT FRA1: -Deployment of second redundancy site FRA04 - no impact expected -upgrade and network re-configuration on our access switches in NTT FRA1 to increase capacity and redundancy for our customer services. This will mean a downtime of approx. 15 to 30min. -Host upgrades - this may lead to short downtime on individual vmhosts of approx. 15 min. Description: Network maintenance FRA01 - NTT FRA1 - Services will be unreachable during the maintenance and will be available again afterwards. Location: Frankfurt, DE, FRA01 - NTT FRA1: Start Time Maintenance Window: Tuesday, 16.7.2024 - 23:00 UTC +2 End Time Maintenance Window: Wednesday, 17.7.2024 - 04:00 UTC +2 ## Update: Due to a unplanned core switch reload core routers are now converging causing flaps.

Network Issue Houston

iFog GmbH Service Status — Mon, 08 Jul 2024 12:48:00 +0000

We are seeing an issue with our core network in Houston. Houston is facing a major city wide power outage affecting connectivity in and out of the facility.

Network issue Amsterdam

iFog GmbH Service Status — Sat, 25 May 2024 19:08:00 +0000

We are seeing an issue with our AMS17 location. Update 21:44: We have rebooted the router and see all services up again.

Host node issue vmhost02-zrh

iFog GmbH Service Status — Mon, 13 May 2024 14:12:00 +0000

We are seeing issues with VMs on vmhost02-zrh

Switch Maintenance Frankfurt

iFog GmbH Service Status — Sat, 11 May 2024 12:57:00 +0000

A distribution switch for Arelion and Core-Backbone Transit is being replaced. This will lead to a downtime on direct Arelion Sessions. No further impact is expected.

Electrical mantainance Barcelona

iFog GmbH Service Status — Tue, 07 May 2024 22:02:00 +0000

Our colocation carrier is doing a electrical maintenance

London Network issue

iFog GmbH Service Status — Wed, 17 Apr 2024 07:00:00 +0000

We see a major outage in our London location. The data center has reported a switch failure and is working on it. We have restored connectivity to 3 vmhosts connected to a different switch. Customer BGP and IPv6 remains impared. Update: The datacenter is replacing the faulty switch Update: The POP is fully operational again.

Power Issue Interxion ZRH1

iFog GmbH Service Status — Tue, 16 Apr 2024 08:47:00 +0000

We have lost partially power in Interxion. A ticket with Digital Realty is open. Update: All services are operational again.

Network Maintenance Frankfurt

iFog GmbH Service Status — Fri, 12 Apr 2024 19:45:59 +0000

To increase our capacity of our network we plan a maintenance in Frankfurt, DE, FRA01 - NTT FRA1: -upgrade and network re-configuration on our access switches in NTT FRA1 to increase capacity and redundancy for our customer services. This will mean a downtime of approx. 15 to 30min. -Hardware upgrade on vmhost07-fra. This will mean a short downtime of approx. 15min. Description: Network maintenance FRA01 - NTT FRA1 - Services will be unreachable during the maintenance and will be available again afterwards. Location: Frankfurt, DE, FRA01 - NTT FRA1: Start Time Maintenance Window: Sunday, 21.4.2024 - 13:30 UTC +2 End Time Maintenance Window: Sunday, 21.4.2024 - 17:30 UTC +2 Should you have any questions or concerns about this maintenance please open a ticket under my.ifog.ch or contact us over the know channels.

Electrical maintenance - Barcelona

iFog GmbH Service Status — Fri, 12 Apr 2024 04:30:00 +0000

Friday 12th of April of 2024 an electrical maintenance will be carried out that will affect our rack. Maintenance has been scheduled to be carried out between 6.00 and 7.30 (am CET). We expect limited impact from this maintenance. Update: Impact has been larger, we are awaiting DC update Update: The Datacenter is checking devices Update: A switch has lost its config leading to downtime, all services are restored.

SIN - Network Issue

iFog GmbH Service Status — Wed, 10 Apr 2024 01:03:00 +0000

Our carrier briefly rejected some of our prefixes during a prefix update. All systems are online again.

Easter Holidays

iFog GmbH Service Status — Fri, 29 Mar 2024 22:39:00 +0000

Due to public holidays support for non disruptive cases may be limited.

RETN FRA Planned Works Notification

iFog GmbH Service Status — Tue, 26 Mar 2024 11:45:34 +0000

Planned software upgrade work on our network. Start time Apr 2, 21:00 UTC Estimated duration: 5 hours Components affected: Transit - AS9002 / RETN

Maintenance on L2 OSL-AMS

iFog GmbH Service Status — Tue, 26 Mar 2024 11:33:04 +0000

Our provider has notified us of planned work on our L2 Amsterdam to Sandefjord. Date: 2024-04-19 00:01:00 +0200 Duration: 6 hours

Switch Upgrade NTT ZRH

iFog GmbH Service Status — Sun, 17 Mar 2024 22:22:00 +0000

To increase our capacity of both compute and network we plan maintenance in NTT ZRH1, Switzerland. -upgrade and network re-configuration on our core switches in NTT ZRH1 to increase the capacity and redundancy of this location. This will mean twice a short interruption of max 5min for normal IP/Internet access and downtime for L2/IXP services during the maintenance. Description: Network maintenance NTT ZRH1 - Services may be unreachable during the maintenance and will be available again afterwards. Location: Zurich, NTT ZRH1 Start Time Maintenance Window: Friday, 22.3.24 - 23:30 UTC +2 End Time Maintenance Window: Saturday, 22.3.24 - 02:00 UTC +2 Should you have any questions or concerns about this maintenance please open a ticket under my.ifog.ch or contact us over the know channels. Update: The maintenance was successfully concluded.

LocIX Peering

iFog GmbH Service Status — Fri, 15 Mar 2024 08:55:00 +0000

LocIX is aware of an issue and is fixing it.

host node reboot - vmhost05-fra

iFog GmbH Service Status — Fri, 08 Mar 2024 12:26:00 +0000

We had to reboot hostnode vmhost05 in Frabkfurt.

3rd party L2 issue - Amsterdam NIKHEF

iFog GmbH Service Status — Fri, 01 Mar 2024 21:16:00 +0000

We are seeing issues on a 3rd party L2 Transport link. Affected Services: -FogIXP AMS -AMS-IX Peering -NetIX Peering The issue has been resolved.

Maintenance L2 AMS-OSL

iFog GmbH Service Status — Thu, 29 Feb 2024 12:34:50 +0000

Date: 2024-03-07 00:01:00 +0100 Duration: 6 hours Affected services: L2 NO-AMS Our provider has notified us of emergency work on our wave to Amsterdam from our Sandefjord datacenter

Maintenance - re-patch Wave AMS DRT-NIKHEF

iFog GmbH Service Status — Thu, 22 Feb 2024 17:51:00 +0000

We are re-patching a wave between DRT AMS17 and NIKHEF. Minor service interruptions may occur. Update: 22:30 - the maintenance has been concluded.

Arelion Maintenance Amsterdam

iFog GmbH Service Status — Thu, 04 Jan 2024 12:52:15 +0000

Action and Reason: Maintenance to perform traffic affecting chassis operations in order to clear faulty fan tray issue. Location: Amsterdam, Netherlands Service window start: 2024-01-18 23:00 UTC Service window end: 2024-01-19 01:30 UTC

Upstream Issue Norway

iFog GmbH Service Status — Mon, 01 Jan 2024 17:00:00 +0000

Due to an issue at our upstream provider, we had a brief outage in our Norway location. All services are operational again.

Arelion Planned Work - 15.1.2023

iFog GmbH Service Status — Wed, 27 Dec 2023 20:08:48 +0000

Action and Reason: Software upgrade on a network device to improve network stability. Location: Frankfurt, Germany Service Window: PWIC240954.1 primary Work Status: Confirmed Service window start: 2024-01-15 23:00 UTC Service window end: 2024-01-16 01:00 UTC

Holidays

iFog GmbH Service Status — Sun, 24 Dec 2023 00:08:00 +0000

Due to Christmas and holiday season support on non-urgent cases may be delayed. Thank you for your understanding.

Amsterdam Network Issue

iFog GmbH Service Status — Thu, 21 Dec 2023 23:35:00 +0000

We are seeing an issue with one of our two core switches in NIKHEF. The issue has been resolved at 00:40

L2 Issue FRA-LON

iFog GmbH Service Status — Thu, 14 Dec 2023 13:30:00 +0000

Due to a failed L2 connection between FRA-LON and prolonged converge times there was a brief downtime in London for some destinations.

LocIX Maintenance

iFog GmbH Service Status — Sun, 10 Dec 2023 19:29:14 +0000

LocIX is performing a switch upgrade on 11-12.12.2023

Router Issue Norway

iFog GmbH Service Status — Sat, 25 Nov 2023 11:37:00 +0000

There has been an issue with our Linux router which has been resolved by a reboot.

Upstream issue Norway

iFog GmbH Service Status — Fri, 24 Nov 2023 21:10:00 +0000

Our upstream had issues with Transit in Norway leading to a partial outage. Update 25.11: We have re-routed some traffic over Amsterdam as a temporary measure.

Maintenance on L2 Oslo-Amsterdam

iFog GmbH Service Status — Thu, 23 Nov 2023 22:38:10 +0000

• Date: 2023-12-14 22:30:00 +0100 • Duration: 8 hours • Status: Upcoming • Affected services: L2 OSL-AMS

RETN Transit FRA

iFog GmbH Service Status — Thu, 23 Nov 2023 13:33:00 +0000

We're currently investigating a issue with the physical interface to RETN being down. The ticket with RETN is already created and we are awaiting their feedback

InterIX - Cabling issue

iFog GmbH Service Status — Wed, 08 Nov 2023 12:29:00 +0000

Due to an incorrectly laid cable the XC has to be re-done. This may lead to a short downtime.

Emergceny Router Reboot

iFog GmbH Service Status — Sun, 05 Nov 2023 23:42:00 +0000

We have conducted an emergency reboot on our core router in Norway to adjust kernel and CPU settings.

Telia/Arelion Maintenance Amsterdam

iFog GmbH Service Status — Sun, 05 Nov 2023 23:22:20 +0000

Action and Reason: Urgent reload of a router to fix a issue with the device. Location: Amsterdam, Netherlands Service window start: 2023-11-06 23:00 UTC Service window end: 2023-11-07 02:00 UTC

Network Issue Frankfurt

iFog GmbH Service Status — Sun, 15 Oct 2023 19:05:00 +0000

We are investigating an issue with multiple DE-CIX connection issues in Frankfurt.

Telia Maintenance Frankfurt

iFog GmbH Service Status — Sat, 14 Oct 2023 10:29:52 +0000

Datum: 20.10.2023 Start: 18 Uhr UTC+2 Ende: ~19 Uhr UTC+2 Reason: Junos CVE Upgrade

Switch issue AMS

iFog GmbH Service Status — Tue, 10 Oct 2023 13:50:00 +0000

We are seeing an issue with one of our core switches.

Network issue Frankfurt

iFog GmbH Service Status — Mon, 02 Oct 2023 09:00:00 +0000

We are investigating a network issue on our core switch in Frankfurt. Update: It seems a core switch has failed to reboot. Datacenter is informed for remote hands. Update: ETA for remote hands is 14:30 The issue has been resolved by 14:30, all services are back operational at 15:00

Barcelona VM migration

iFog GmbH Service Status — Sun, 01 Oct 2023 20:09:00 +0000

Due to ongoing issues at our current upstream and provider, we have decided to move away into our own colocation with direct T1 upstreams from Telia and Cogent. We are therefore planning to migrate all customer services to the new hosts. A downtime of up to 15 minutes may occur.

Network Card issues - Reboot of vmhost03-ams

iFog GmbH Service Status — Mon, 25 Sep 2023 18:31:00 +0000

Due to a network card malfunction, we will reboot vmhost03-ams at 21:00

Connectivity Issue Barcelona

iFog GmbH Service Status — Thu, 31 Aug 2023 09:49:00 +0000

We are seeing a routing issue in Barcelona

Router Swap

iFog GmbH Service Status — Sun, 27 Aug 2023 11:19:00 +0000

We are conducting a live swap from CR01 to CR02, this may lead to a short downtime of <1min. Routers have successfully been swapped

Degraded Speed on vmhost03-ams

iFog GmbH Service Status — Fri, 25 Aug 2023 09:29:00 +0000

A faulty NIC in vmhost03-ams degrades network speeds. We have scheduled a replacement of the NIC.

FogIXP RS1

iFog GmbH Service Status — Tue, 01 Aug 2023 20:12:00 +0000

The RS1 on FogIXP has an issue with its disk. We will need to re-deploy the RS, till then, please use the redundant RS2.

Host node reboot Zürich

iFog GmbH Service Status — Sun, 30 Jul 2023 13:24:00 +0000

Due to issues with one of our host nodes we will reboot vmhost03-zrh

Power Issues

iFog GmbH Service Status — Wed, 26 Jul 2023 08:45:00 +0000

Our Datacenter is fixing issues with loose power plugs, which may lead to short downtimes.

Barcelona Upstream Network Change

iFog GmbH Service Status — Sun, 16 Jul 2023 23:12:00 +0000

Our Carrier in Barcelona will be switching handover IPs on Transit which may lead to a short service disruption.

Network Issue Houston

iFog GmbH Service Status — Sat, 15 Jul 2023 21:03:00 +0000

We are investigating an issue with our connectivity in Houston. We have asked the Datacenter for an update.

NL-IX Frankfurt

iFog GmbH Service Status — Sun, 09 Jul 2023 09:10:00 +0000

We're not receiving any light from NL-IX anymore. We're checking the situation with NL-IX to resolve the issue as quickly as possible. Update: The Datacenter is checking the XC

Kansas Datacenter issue

iFog GmbH Service Status — Wed, 05 Jul 2023 11:43:00 +0000

We are seeing power related issues in Kansas, multiple tennants seem to be affected. Update: A large-scale outage due to a failed substation after a storm has been reported. Generators did not take over the load, most likely an ATS fault occurred as well. The Datacenter is investigating. Update: The DC has resolved the issue

Network Upgrade Interxion-Amsterdam-DRT - 2023-07-11

iFog GmbH Service Status — Sun, 02 Jul 2023 15:13:30 +0000

To increase our capacity of both compute and network we plan maintenance in our Amsterdam, NL, AMS-02 - Interxion AMS-DRT: -upgrade and network re-configuration on our access and core switches in AMS-DRT to increase capacity and redundancy of this location. This will mean a downtime of approx. 30min. -Hardware upgrade on vmhost04-ams. This will mean a short downtime of approx. 15min. Description: Network maintenance AMS02 - Interxion AMS-DRT - Services will be unreachable during the maintenance and will be available again afterwards. Location: Amsterdam, NL, AMS02 - Interxion AMS-DRT Start Time Maintenance Window: Tuesday, 11.7.2023 - 12:00 UTC +2 End Time Maintenance Window: Tuesday, 11.7.2023 - 14:00 UTC +2 Should you have any questions or concerns about this maintenance please open a ticket under my.ifog.ch or contact us over the know channels.

Emergency Switch Reboot ZRH-NTT

iFog GmbH Service Status — Thu, 29 Jun 2023 22:27:00 +0000

We will conduct a reboot on one of our core switches. Some L2 and Transit paths may not be available for the duration. No general impact expected.

Issue vmhost02-bcn

iFog GmbH Service Status — Tue, 27 Jun 2023 22:14:00 +0000

We are investigating an issue with vmhost02-bcn. Our upstream has been informed and an update requested. Our datacenter has reported a switch issue that affects communication between nodes in Barcelona. No ETA was provided by the datacenter.

Switch Issue Zurich

iFog GmbH Service Status — Wed, 21 Jun 2023 14:42:00 +0000

We are seeing a high load on the control plane on one of our core switches in NTT ZRH. We will perform a reboot at midnight.

VM Host node issue - vmhost10-fra

iFog GmbH Service Status — Sun, 11 Jun 2023 08:39:00 +0000

We are investigating an issue with vmhost10-fra. Update: We have rebooted the vmhost and all VMs are up again.

Service Issue - Houston

iFog GmbH Service Status — Tue, 06 Jun 2023 22:28:00 +0000

We are investigating a service issue in Houston and have asked our Colo provider to check.

Wave re-patch Frankfurt

iFog GmbH Service Status — Thu, 06 Apr 2023 09:16:00 +0000

Our carrier is re-patching muliplöe waves in Frankfurt. This may lead to downtime on the following services: -L2 FRA NTT-IXN -NL-IX Access -DE-CIX Access -RETN Access

L2 ZRH-FRA-AMS - maintenance by carrier

iFog GmbH Service Status — Tue, 28 Mar 2023 08:37:00 +0000

Our Carrier is conducting a software upgrade and has encountered difficulties: Update 28.03.2023 10:49 UTC +02:00: Downgrade of the switch was successful. All services are restored and in stable operation. Sorry for any inconveniences caused. Update 28.03.2023 10:08 UTC +02:00: Unfortunately, replacing the switch did not bring any improvement. In addition to the hardware replacement, we are downgrading the software to fix the problems. Update 28.03.2023 04:36 UTC +02:00: We need to replace the switch, so it will take more time to finish this maintenance. Update 28.03.2023 02:31 UTC +02:00: The software update on the router has unfortunately led to unexpected problems. We are working on it to fix this as soon as possible.

Dark Fiber down

iFog GmbH Service Status — Fri, 24 Mar 2023 00:22:00 +0000

We are seeing our Dark Fiber between IXN and NTT down. A trouble ticket is open at the carrier.

Emergency Reboot of host nodes and access switch in Frankfurt

iFog GmbH Service Status — Tue, 21 Mar 2023 01:49:00 +0000

We are rebooting some of our VMHosts in Frankfurt.

CHIX Access impaired

iFog GmbH Service Status — Sat, 18 Mar 2023 14:29:00 +0000

Due to high amount of broadcast traffic the CHIX peering fabric is currently impaired.

Access Switch reload NTT-FRA - 2023-03-16/17

iFog GmbH Service Status — Thu, 16 Mar 2023 11:25:48 +0000

Access Switch reload FRA-NTT - Services will be unreachable during the maintenance and will be available again afterwards. Location: Frankfurt, Germany. - FRA-NTT Start Time Maintenance Window: Saturday, 16.3.2023 - 23:30 UTC +1 End Time Maintenance Window: Saturday, 17.3.2023 - 00:30 UTC +1

Network maintenance ZRH-NTT and ZRH-IXN - 2023-03-18

iFog GmbH Service Status — Thu, 16 Mar 2023 11:23:42 +0000

To increase our capacity of both compute and network we plan a maintenance in ZRH-NTT and ZRH-IXN: -upgrade on our access network in ZRH-NTT to increase capacity. This will mean a short downtime of approx. 15min. -Hardware upgrade on vmhost04-zrh. This will mean a downtime of approx. 15min. -provisioning a new WDM system between ZRH-IXN and ZRH-NTT to increase capacity between the two facilities. This will mean a downtime of approx. 30min for services hosted in ZRH-IXN --- Network maintenance ZRH-NTT and ZRH-IXN - Services will be unreachable during the maintenance and will be available again afterwards. Location: Zurich, Switzerland, ZRH-NTT, ZRH-IXN Start Time Maintenance Window: Saturday, 18.3.2023 - 00:00 UTC +1 End Time Maintenance Window: Saturday, 18.3.2023 - 05:00 UTC +1

Transport issue Frankfurt

iFog GmbH Service Status — Wed, 15 Mar 2023 01:17:00 +0000

Our vendor is experiencing issues with the Juniper L2 platform. Affected services: -NL-IX Peering -RETN Transit -L2 Interxion<>NTT FRA

VLAN issue - NL-IX access Frankfurt

iFog GmbH Service Status — Sat, 11 Mar 2023 15:52:00 +0000

We are experiencing an issue with a minor amount of NL-IX access VLANs.

Maintenance of L2 provider

iFog GmbH Service Status — Mon, 27 Feb 2023 00:05:35 +0000

Our L2 provider between Frankfurt and Zurich is planning a maintenance for software upgrades on core routers. Expected downtime: up to 60min Affected Services: -L2 Services ZRH-FRA -Remote Peering ZRH-FRA/AMS

Backbone link issue ZUR-FRA

iFog GmbH Service Status — Sun, 26 Feb 2023 23:36:00 +0000

We are investigating an issue with our Backbone link between Frankfurt and Zurich. Affected Services: -L2 Services FRA-ZRH AS34927 is being re-routed over alternative paths.

Singapore Network issue

iFog GmbH Service Status — Fri, 10 Feb 2023 06:24:00 +0000

We are investigating an issue in Singapore.

Node issue Amsterdam - vmhost03-ams

iFog GmbH Service Status — Wed, 08 Feb 2023 19:40:00 +0000

We are investigating an issue with one of our nodes, vmhost03-ams in AMS-DRT. Update: We have found a broken ethernet cable and we are having it replaced. Update: Cable has been replaced and we see the port in order again

Network maintenance

iFog GmbH Service Status — Sat, 04 Feb 2023 10:31:00 +0000

We have started the planned maintenance in AMS01. Update: 13:00 - The Maintenance is well underway. Update: 14:30 - The change for the access network in AMS03 has started. Update: 15:30 - Most systems are operational again, BGP will be restored shortly. Update: 15:50 - BGP Sessions have been restored. Update: 16:00 - All VMs are booted up again. Private VLANs are now in deployment and may take a while to cmplete.

Maintenance AMS01-AMS03

iFog GmbH Service Status — Thu, 02 Feb 2023 23:32:00 +0000

To increase our capacity in both compute and network we plan a Maintenance in AMS03 and AMS01. -We are conducting an upgrade on our access network in AMS3. This will mean a short downtime of approx. 15min. -We are conducting an upgrade on our vmhosts in AMS1. This will mean a downtime of approx. 60min. Description: Upgrade in AMS - Services will be unreachable during the maintenance and will be available again afterwards. Location: Amsterdam - AMS01 and AMS903 Start Time Maintenance Window: Saturday, 4.2.2023 - 11:00 UTC +2 Start Time Maintenance Window: Saturday, 4.2.2023 - 15:00 UTC +2

Switch Upgrade

iFog GmbH Service Status — Mon, 09 Jan 2023 09:00:38 +0000

Switch upgrade in MCI - Services will be unreachable during the maintenance and will be available again afterwards. Duration: approx. 15min Location: Kansas - MCI01 Start Time Maintenance Window: Monday, 9.1.2023 - 23:30 UTC +2 (4:30 local time) Start Time Maintenance Window: Monday, 9.1.2023 - 01:30 UTC +2 (6:30 local time)

Maintenance on cr02-ams02

iFog GmbH Service Status — Wed, 04 Jan 2023 23:26:27 +0000

We are conducting a maintenance on our core router in Amsterdam NIKHEF. Peering will be down during this time.

Emergency maintenance - AMS02

iFog GmbH Service Status — Thu, 29 Dec 2022 11:16:00 +0000

We are performing an emergency maintenance in AMS02-NIKHEF. Affected services: IXP Access Amsterdam DRT VPS Amsterdam DRT

Network Issue Amsterdam (AMS01/02/03)

iFog GmbH Service Status — Thu, 22 Dec 2022 12:24:00 +0000

We are investigating a network issue in Amsterdam.

FIXO Peering Norway

iFog GmbH Service Status — Wed, 07 Dec 2022 19:19:00 +0000

We're currently aware of an issue that is causing downtime on our FIXO port. Our carrier techs are working to resolve the matter as soon as possible.

Maintenance LONZRH

iFog GmbH Service Status — Mon, 05 Dec 2022 23:01:00 +0000

We are conducting a maintenance on the FogIXP link between LON and ZRH

KleyReX link Maintenance

iFog GmbH Service Status — Wed, 09 Nov 2022 14:16:14 +0000

We will be carrying out a Maintenance on our link to KleyReX.

Network Maintenance

iFog GmbH Service Status — Sat, 05 Nov 2022 22:21:00 +0000

We are performing a maintenance in our backbone while adding more diverse routing. Traffic may be re-routed during this time.

Node issues Barcelona

iFog GmbH Service Status — Fri, 04 Nov 2022 15:53:00 +0000

We are seeing an issue with our nodes in Barcelona, at least one node is unreachable. The data center has been informed and an update request. Update: The datacenter is working on resolving an issue on their end.

Issue vmhost01-bcn

iFog GmbH Service Status — Wed, 19 Oct 2022 19:00:00 +0000

We are investigating an issue with our main node vmhost01-bcn in Barcelona. Update: There seems to be a hung situation, we therefore will attempt to reboot the server. Update: Issue is resolved, we will continue to monitor the situation.

reboot of vmhost02-lon

iFog GmbH Service Status — Mon, 17 Oct 2022 22:30:00 +0000

We are rebooting the host node vmhost02-lon. Update: The hostnode has been successfully rebooted and all VMs are operational again.

LON - Host node upgrade

iFog GmbH Service Status — Wed, 28 Sep 2022 11:00:56 +0000

We are planning to upgrade our host nodes in London to the latest PVE and Kernel versions. A reboot will be carried out, downtime will be around 10min.

Capacity Upgrade Zurich NTT

iFog GmbH Service Status — Thu, 15 Sep 2022 17:44:25 +0000

We are performing a capacity Upgrade Zurich NTT. This may lead in short network hiccups.

BCN - vmhost02

iFog GmbH Service Status — Thu, 25 Aug 2022 03:44:00 +0000

We are seeing an issue with our BCN vmhost02. We are awaiting a reply from our data center.

KleyReX and NL-IX Peering LAN Frankfurt

iFog GmbH Service Status — Wed, 10 Aug 2022 17:06:00 +0000

We are resolving an issue with KleyReX and NL-IX access in Frankfurt. Update: 11.8.2021 - NL-IX Peerings are fully operational again.

Planned service location migration - Frankfurt

iFog GmbH Service Status — Sat, 06 Aug 2022 22:17:00 +0000

We are planning a move of our main hosting POP in Frankfurt from the Werkhaus Datacenter to the NTT FRA1 Datacenter, to increase capacity and enable future expandability.
Description: All VMHosts and our core network in Frankfurt will move to NTT FRA1. Services will be unreachable during the maintenance and will be available again afterwards.
Start Time: Monday, 8.5.2022 - 20:00 UTC +2 (local time) Start Time: Friday, 8.5.2022 - 23:59 UTC +2 (local time) Duration: approx. 4h.
Location: Frankfurt - FRA01 Update: Almost all services are restored

BCN Network Issue

iFog GmbH Service Status — Tue, 26 Jul 2022 01:45:00 +0000

We see currently an issue with our upstream BGP Session in BCN. Our upstream is notified and we are awaiting a solution. Update: This issue was resolved.

IPv4 issue - Sydney

iFog GmbH Service Status — Wed, 29 Jun 2022 00:16:00 +0000

We are seeing an upstream issue with the IPv4 connectivity. Everything routed over the local IXP is working normally.

PDU replacement - FRA01

iFog GmbH Service Status — Mon, 27 Jun 2022 08:11:51 +0000

Today at 07:00 (local) we had an outage in our FRA01 location due to a failing PDU that tripped a fuse. All services have been restored since. To avoid further issues the Datacenter will be replacing the PDU tonight at 23:00 (local). This maintenance affects the following services you have with us: {package.name} Description: PDU replacement - Services may be unreachable during the maintenance and will be available again afterwards. Start Time: Monday, 27.06.2022 - 22:45 (local time) End Time: Monday, 27.06.2022 - 23:45 (local time) Duration Window: approx. 30min. Location: Frankfurt / FRA01

Outage Frankfurt

iFog GmbH Service Status — Mon, 27 Jun 2022 05:35:00 +0000

We are seeing an outage in Frankfurt, likely power related. Update: A broken PDU tripped a fuse, a replacement will be needed and announced -. and services are all up.

IPv6 connectivity issue Barcelona

iFog GmbH Service Status — Mon, 20 Jun 2022 08:30:00 +0000

We are investigating an IPv6 connectivity issue in Barcelona. Update: We have partially restored IPv6 connectivity.

Issue on Backbone link MCI-HOU

iFog GmbH Service Status — Wed, 15 Jun 2022 18:13:00 +0000

We are investigating an issue with our backbone link between HOU and MCI. Update: 04:15 - The issue has been resolved by our supplier.

Outage Kansas - MCI01

iFog GmbH Service Status — Mon, 13 Jun 2022 00:46:00 +0000

We are seeing a partial outage in our Kansas - MCI01 location. This issue was resolved, reason was a power cut in the Datacenter

Network Issue BCN

iFog GmbH Service Status — Sat, 21 May 2022 21:00:00 +0000

We are seeing an issue with the upstream on IPv6 in Barcelona - a ticket at our upstream to resolve this is open.

Urgent planned maintenance on ZRH02 - 2022-05-13

iFog GmbH Service Status — Thu, 12 May 2022 22:54:38 +0000

We are planning an upgrade of our VM Hosting Infrastructure in Zurich/Solothurn ZRH02 to increase capacity and expandability. Description: VMHost Upgrades and Kernel Updates as well as switching infrastructure changes. Services will be unreachable during the maintenance and will be available again afterwards. Start Time: Friday, 13.5.2022 - 14:00 UTC +1 (local time) Start Time: Friday, 13.5.2022 - 11:30 UTC +1 (local time) Duration: approx. 1h 30 min. Location: Zurich / Switzerland - ZRH02

Urgent planned maintenance on MCI01 - 2022-05-10

iFog GmbH Service Status — Mon, 09 May 2022 17:21:00 +0000

We are planning an upgrade of our VM Hosting Infrastructure in Kansas MCI01 to increase capacity and expandability. Description: VMHost Upgrades. Services will be unreachable during the maintenance and will be available again afterward. Start Time: Tuesday, 10.5.2022 - 00:00 UTC +1 (5PM Central local time) Start Time: Tuesday, 10.5.2022 - 01:00 UTC +1 (5PM Central local time) Duration: approx. 30min. Location: Kansas City - MCI01 Affected Services: VPS DNS Web Hosting Update: This has been successfully completed.

Network Issue Switzerland

iFog GmbH Service Status — Tue, 26 Apr 2022 18:00:00 +0000

We are seeing an issue with the L2 services in Zurich.

Performance issues AMS-FRA

iFog GmbH Service Status — Sun, 17 Apr 2022 23:00:00 +0000

We are seeing a performance issue on our FRA-AMS line.

NIKHEF Switch Upgrade

iFog GmbH Service Status — Fri, 01 Apr 2022 10:35:13 +0000

Description: Access switch install and upgrade. Services will be unreachable during the maintenance and will become available again afterwards. Start Time: Friday, 01.04.2022 - 14:00 (local time) End Time: Friday, 01.04.2022 - 15:00 (local time)

L2 Switchover

iFog GmbH Service Status — Mon, 21 Mar 2022 20:00:00 +0000

We are switching over L2 services between POPs in Frankfurt

Emergency Maintenance

iFog GmbH Service Status — Tue, 15 Mar 2022 21:57:00 +0000

We are migrating VMs from one VMHost to a different one due to hardware issues.

Migration of NL-ix ports - Frankfurt

iFog GmbH Service Status — Tue, 08 Mar 2022 20:49:51 +0000

We're planning to migrate the NL-ix ports from one physical port to another one in another Datacenter. We'll do the migration behind the scenes, there will be no need for the customers to change anything on their end. We'll do the migration in batches, each batch may take up to one hour.

Host reboot

iFog GmbH Service Status — Sun, 06 Mar 2022 01:04:00 +0000

We are investigating a random reboot on one of our host systems in Sydney.

IP Transit Handover change BCN

iFog GmbH Service Status — Mon, 31 Jan 2022 11:15:00 +0000

Our carrier has requested to change the IP Transit handover IP. Services will be unreachable during the maintenance and will become available again afterwards. We will also perform updates on our virtualisation platform during this maintenance Start Time: Monday, 31.01.2022- 12:00 UTC +1 (local time) End Time: Monday, 31.01.2022 - 13:00 UTC +1 (local time) Duration: 30min. Location: Barcelona - BCN01 Update: This has been delayed, we are waiting on confirmation from the upstream.

Scheduled Maintenance - AMS01 Halfweg

iFog GmbH Service Status — Sun, 02 Jan 2022 19:50:00 +0000

We are planning an upgrade of our access switch infrastructure in Halfweg AMS01 to increase capacity and expandability. Description: Access switch upgrade. Services will be unreachable during the maintenance and will be available again afterwards. Start Time: Saturday, 08.01.2022 - 12;00 UTC +1 (local time) End Time: Saturday, 08.01.2022 - 15:00 UTC +1 (local time) Duration: 30min. Location: Amsterdam Halfweg - AMS01 Status updates and further information will be posted https://status.ifog.ch/ Should you have any questions or concerns about this migration please open a ticket under my.ifog.ch Update: This maintenance has been completed.

Scheduled Maintenance - Amsterdam Halfweg Datacenter

iFog GmbH Service Status — Wed, 29 Dec 2021 11:59:06 +0000

Our Datacenter provider in Halfweg Amsterdam AMS01 will be performing the annual prevention testing of the generator No power interruption is expected for customers. The maintenance details are the following. Date: 6-JAN-2022 to 7-JAN-2022 Start: 6-JAN-2022 22:00 CET End: 7-JAN-2022 01:00 CET Site: DC Halfweg Amsterdam Description: Generator transfer test

Scheduled Maintenance FRA01 - 20.12.2021 - 22:00

iFog GmbH Service Status — Mon, 20 Dec 2021 20:37:00 +0000

The Maintenance has started. The Maintenance has been completed sucessfully.

Network issue FRA01

iFog GmbH Service Status — Mon, 20 Dec 2021 10:35:00 +0000

We are seeing a network issue in Frankfurt. This issue has been resolved.

Scheduled Maintenance FRA01 - 20.12.2021 - 22:00

iFog GmbH Service Status — Fri, 17 Dec 2021 19:29:08 +0000

We are planning an upgrade of our access switch infrastructure in Frankfurt FRA01 to increase capacity and expandability. Description: Access switch upgrade. Services will be unreachable during the maitenance and will be available again afterwards. Start Time: Monday, 20.12.2021 - 22:00 UTC +1 (local time) End Time: Monday, 20.12.2021 - 12:00 UTC +1 (local time) Duration: 30min. Location: Frankfurt - FRA01 Status updates and further information will be posted https://status.ifog.ch/ Should you have any questions or concerns about this migration please open a ticket under my.ifog.ch

Scheduled Maintenance - AMS NIKHEF 20.12.2021 - 15:00

iFog GmbH Service Status — Fri, 17 Dec 2021 19:25:04 +0000

We will perform a switchover to a new router in NIKHEF. Traffic will be rerouted over alternative paths during maintenance.

Maintenance Cogent Transit ZRH

iFog GmbH Service Status — Fri, 17 Dec 2021 12:22:55 +0000

We will perform maintenance on the Cogent uplink in Zurich on 17.12.2021 -22:00. Traffic will be rerouted over alternative paths.

Incident - Amsterdam

iFog GmbH Service Status — Mon, 13 Dec 2021 07:00:00 +0000

In relation to yesterday's Datacenter outage, we investigate an outage on one of our VMHosts in Amsterdam. Update: 09:23 - We are again seeing some carrier lines flapping between Amsterdam and Frankfurt, traffic has been re-routed over the second line. Update: 11:10 - Our DC and Carrier provider has announced a line maintenance between 12:30 and 13:30 local time. Update: 11:50 - We are waiting on remote hands to repatch a port to mitigate a switch issue. Update: 16:14 - Repatch has been done by the Datacenter, debugging link issues. Update: 17:15 - The issue has been resolved. We are monitoring the situation.

Incident - Amsterdam AMS01

iFog GmbH Service Status — Sun, 12 Dec 2021 14:15:00 +0000

We are seeing a major outage on our AMS-01 location. Our Team is investigating the issue with multiple suppliers as multiple redundant services seem to be down as well. Update 15:27 - The Datacenter reports a large scale (presumably) power outage. Update 16:10 - Our DC provider has given us the following update: "Our local field engineer has confirmed a power issue on site. Power specialists are currently dispatching on site" Update 18:02 - Our DC provider has given us the following update: "Please note that power on site has been partially restored and hence, some services have restored as well Based on the info gathered from the field, we expect that most if not all the services are restored by 18h30 CET" Update: 18:55 - Some links remain down, we are conducting remote hands operations to bring back those links. Update 20:17 - RFO from the DC indicates a power grid issue, generators started but the switchover to the running generators was unsuccessful due to an issue with the transfer switch system. Update 20:49 - Our Carriers and DC provider are still facing issues. The DC provider is "still rebooting and changing stuff around" according to the Datacenter. Update 21:37 - We are currently partially re-routing traffic over our backup upstream and over Frankfurt. In addition, we are waiting on remote hands for switch troubleshooting. Update: 22:50 - Switch troubleshooting has been completed. Most Transits and Peerings are restored. Update: 23:48 - We see Amsterdam operational again. We are waiting on a reply from one Carrier whose Session is still down. Customers who still see issues with their services, please open a ticket with us.

KleyReX Maintenance

iFog GmbH Service Status — Sat, 27 Nov 2021 12:06:50 +0000

we want to kindly inform you about a scheduled maintenance work at KleyReX which will be performed on Wednesday 1st of December 2021 12:00:00 PM (UTC+2). Further details you will find in the list below.

Please note that time frames are approximate, as unexpected delays can occur in case of any problems occuring. We endeavor to complete all maintenance as quickly as possible and thank you for your understanding.

Start: Wednesday, 01-Dec-2021 12:00:00 CET
End: Wednesday, 01-Dec-2021 16:00:00 CET

Duration: 4 hours
Impact: 60 minutes
Location: Frankfurt
Reason: Network improvement

During our maintenance we will replace DWDM optics, adjust settings in the core network and update and reboot RS1 - RS3.

LON - network switch over

iFog GmbH Service Status — Thu, 04 Nov 2021 17:51:55 +0000

We will switch over the network in London to a different VLAN. This interruption will take about 5min.

RETN Transit Issue

iFog GmbH Service Status — Sun, 17 Oct 2021 11:03:00 +0000

We are seeing an issue with our RETN IP Transit. Affected Services: -RETN IP Transit

Network issue Singapore

iFog GmbH Service Status — Sat, 25 Sep 2021 19:16:00 +0000

We are investigating a network issue at our Singapore location.

Network issue BCN

iFog GmbH Service Status — Sun, 19 Sep 2021 22:05:00 +0000

We are aware of a network issue in Barcelona - connectivity is sporadically interrupted. According to our upstream, this is caused by a flapping switch. - They are working on a fix. Update: 21.9.2021 - 1:30 - Our upstream in Barcelona reported that everything should be fine again Update: 21.9.2021 - 11:00 - We are still seeing frequent flaps and asked them for clarification and a fix Update: 21.9.2021 - 23:00 - Our carrier is looking into it Update: 21.9.2021 - 23:45 - Our carrier has deployed a fix and is now monitoring the situation. Update: 23.9.2021 - 10:30 - We see small flaps again - our carrier is looking into it. Update: 23.9.2021 - 18:30 - Our carrier has found two causes, one related to a DDoS protection filter and another one related to a L2 issue - they have implemented a fix. We are still closely monitoring the situation. Update: 23.9.2021 - 19:00 - We see small flaps again - we asked our carrier to look into it again. Update: 25.9.2021 - 13:30 - Seeing flaps again - our carrier has escalated the ticket internally. Update: 27.9.2021 - 16:00 - Our carrier is working on fixing the responsible switch

ZRH02 - Planned Works Notification - Data Center migration - 11.09.2021

iFog GmbH Service Status — Thu, 09 Sep 2021 09:47:00 +0000

We started offering Services in Switzerland a bit more than one and a half years ago. In this time we broadened our offerings in Switzerland and built out our network presences in the Zurich metro area with ZRH01 and ZRH03. From the very beginning, all customer services were hosted in ZRH02 (Winterthur), which is a private suite operated by our colocation provider. Due to changes in the Datacenter market, our colocation operator decided to sunset colo offerings in Winterthur. Therefore we will move all our gear from Winterthur to another Datacenter - we were able to find a well connected DC in Solothurn giving us more flexibility to grow as well as access extensive fibre backbone in Switzerland operated by the DC. Our new DC location in Solothurn is connected to our Networking POPs in Zurich, ZRH01 and ZRH03. The new DC is only 2ms away from our Core Routers in ZRH01 and ZRH03, making Latency only 1ms more than to Winterthur. Description: Datacenter move. Start Time: Saturday,11.09.2021 00:00 UTC +2 (local time) End Time: Saturday, 11.09.2021 05:00 UTC +2 (local time) Location: Zurich/Winterthur ZRH02 to SOL01 Should you have any questions or concerns about this maintenance please open a ticket under my.ifog.ch Update 23:45 All Services are up again in the new DC

Generator Maintenance - Amsterdam DC

iFog GmbH Service Status — Wed, 01 Sep 2021 11:32:58 +0000

Our Colocation provider will be performing a corrective maintenance of the generator located at our datacenter in Cogent DC Halfweg Amsterdam. No power interruption is expected for customers connected to our UPS feeds, just a loss of redundancy during the generator load test. The maintenance details are the following. Date: 6-SEP-2021 to 7-SEP-2021 Start: 6-SEP-2021 23:00 CEST End: 7-SEP-2021 04:00 CEST Site: Cogent DC Halfweg Amsterdam Description: Generator maintenance

Maintenance on L2, KleyReX, GTT and DTAG transit

iFog GmbH Service Status — Mon, 23 Aug 2021 14:31:21 +0000

Start: 30/08/2021 00:00:00 CEST (UTC+2) End: 30/08/2021 06:00:00 CEST (UTC+2) Backup1 start: 31/08/2021 00:00:00 CEST (UTC+2) Backup1 end: 31/08/2021 06:00:00 CEST (UTC+2) Duration: 6 hours Location: Frankfurt, Equinix FR5 (former Ancotel), Colofabrik/Rebstoecker Str.55 Impact/Loss of connectivity: - Up to 60 min. Work description: - Maintenance on core switching infrastructure and JunOS upgrade. - Under normal circumstances, none of the other sites except Colofabrik and Equinix FR5 should experience major outages, even if there is a small risk for a partial loss of service on the other loacations.

Kansas Network Maintenance

iFog GmbH Service Status — Fri, 20 Aug 2021 22:24:00 +0000

Our carrier is performing a maintenance on our main uplink in Kansas. Update: This incident has been resolved.

EMERGENCY-MAINTENANCE - Power feed - Kansas

iFog GmbH Service Status — Thu, 19 Aug 2021 21:26:00 +0000

Our colo provider in Kansas has announced a maintenance on the power feed connecting to our routers. We expect a short downtime of about 15min, VMHosts are not affected by this maintenance. Window: 0:00 to 1:00 (Swiss time) 5PM to 6PM Kansas local time. Update: This incident has been resolved.

Singapore IPv6 connection

iFog GmbH Service Status — Thu, 19 Aug 2021 10:19:00 +0000

We are seeing an issue with IPv6 connectivity in Singapore. We are working with our upstream, and their upstream Lumen to resolve this issue.

Host issue Kansas

iFog GmbH Service Status — Thu, 12 Aug 2021 09:48:00 +0000

We are seeing an issue on one of our VMHosts in Kansas - we are working together with the DC to resolve this issue. Update 14:00 - There appears to be a disk-related issue Update 15:20 - We are restoring the VMs from the last working Backup to a separate host Update 17:33 - All VMs have been restored from Backup and are running again. Waiting for remaining connections to be re-patched.

IPv6 reachability issues SIN

iFog GmbH Service Status — Sat, 07 Aug 2021 15:42:00 +0000

Currently, our IPv6 ranges in SIN are not globally reachable. We are investigating this with our upstream provider.

Network Issue Kansas

iFog GmbH Service Status — Wed, 04 Aug 2021 20:35:00 +0000

We are seeing an issue with our core network in Kansas. Update: 23:02 - Our upstream provider confirms a network issue on their side

National Holiday

iFog GmbH Service Status — Sat, 31 Jul 2021 23:25:26 +0000

Due to a national holiday (1st of august), support replies and service activation may take longer than usual.

Network Maintenance Amsterdam

iFog GmbH Service Status — Fri, 30 Jul 2021 23:00:00 +0000

Our colocation provider will perform a repatch of a switch in Amsterdam NIKHEF. This affects the following services: -L2 in AMS -NL-IX Access in Amsterdam -IP Transit Customers in NIKHEF

LGI Transit Maintenance ZRH and AMS

iFog GmbH Service Status — Tue, 20 Jul 2021 10:21:15 +0000

Liberty Global will perform a small maintenance on our sessions in AMS and ZRH to implement a feature requested by us. This maintenance will last for about 10min, Sessions will flap.

Looking Glass unavailable

iFog GmbH Service Status — Tue, 20 Jul 2021 08:45:00 +0000

The Looking Glass in Frankfurt is unavailable during network tests.

Network Maintenance Amsterdam

iFog GmbH Service Status — Thu, 15 Jul 2021 20:55:38 +0000

Our colocation provider will perform a repatch of a switch in Amsterdam NIKHEF. This affects the following services: -L2 in AMS -NL-IX Access in Amsterdam -IP Transit Customers in NIKHEF

Network Issue Barcelona

iFog GmbH Service Status — Sun, 11 Jul 2021 15:30:00 +0000

We are observing an issue with our host vmhost01-bcn. We are in contact with our carrier.

Fiber Network Maintenance

iFog GmbH Service Status — Thu, 08 Jul 2021 16:13:02 +0000

GHOSTnet is planning a Fiberswitchover on 14.07.2021 at 08:00 (UTC+2). No disruption is expected.

STACIX Switch replacement

iFog GmbH Service Status — Thu, 08 Jul 2021 16:11:23 +0000

STACIX will replace a Peering Switch on Monday, 12.7.2020 13:00

KleyReX Maintenance - 4,5,6-7-2021

iFog GmbH Service Status — Sat, 03 Jul 2021 21:05:37 +0000

KleyReX is conducting a maintenance on their L2 infrastructure. Affected Services: -KleyReX Peering LAN -GTT Transit -DTAG Transit -Telia Transit Start: 03/07/2021 01:00:00 CEST (UTC+2) End: 03/07/2021 05:00:00 CEST (UTC+2 ) Backup1 start: 04/07/2021 01:00:00 CEST (UTC+2) Backup1 end: 04/07/2021 05:00:00 CEST (UTC+2) Backup2 start: 05/07/2021 01:00:00 CEST (UTC+2) Backup2 end: 05/07/2021 05:00:00 CEST (UTC+2) Duration: 4 hours Location: Frankfurt, Interxion FRA2, Equinix FR5, Itenos, Werkhaus, Colofabrik

Barcelona Interface reconfiguration

iFog GmbH Service Status — Mon, 28 Jun 2021 19:39:11 +0000

Our router in Barcelona needs an Interface reconfiguration. To minimize the impact this will be carried out at 23:00 UTC+2

Network Switch Over FMT2

iFog GmbH Service Status — Tue, 22 Jun 2021 19:55:00 +0000

We are planning to switch over to a new router. Downtime will be about one minute Update: The network has been switched.

Network Maintenance - FMT2

iFog GmbH Service Status — Tue, 22 Jun 2021 14:05:00 +0000

We will be installing a new router in FMT2, therefore routing will be switched over to our secondary carrier.

Carrier Issue - KleyReX

iFog GmbH Service Status — Fri, 18 Jun 2021 22:26:00 +0000

One of our carriers has an issue in the Frankfurt metro region. No ETA is available. Affected Services: NL-IX, KleyReX and LocIX Access, RETN, GTT, Telia, Deutsche Telekom Transit NL-IX Access, as well as RETN, is re-routed over Amsterdam, users may experience higher latency.

VMHost migration London

iFog GmbH Service Status — Thu, 17 Jun 2021 17:38:00 +0000

We will be performing a host migration in London, affecting all VPS Services in Lodnon. This migration to a new host generation allows for greater flexibility and better performance as well as more capacity. Migration window: 18.06.2021 - 15:00 (UTC+2) to 18:00 (UTC+2). Customers will receive new panel login details after the migration.

VMhost02

iFog GmbH Service Status — Wed, 16 Jun 2021 02:35:00 +0000

Due to an ongoing attack the port to vmhost02 has been disabled. this ticket has been escalated to our team and will be resolved ASAP. Update: This issue has been resolved.

Carrier Issue Frankfurt

iFog GmbH Service Status — Tue, 15 Jun 2021 14:50:00 +0000

One of our carriers hase an issue in the Frankfurt metro region. No ETA available. Affected Services: NL-IX, KleyReX and LocIX Access, RETN, GTT, Telia, Deutsche Telekom Transit NL-IX Access, as well as RETN, is re-routed over Amsterdam, users may experience higher latency.

Power Outage FMT2

iFog GmbH Service Status — Tue, 15 Jun 2021 01:15:00 +0000

We are Investigating an issue in FMT2.
Update 03:40: There appears to be a power outage at FMT2, our redundant upstream providers report the same issue, redundant connected gear seems to be affected as well. Update: 04:12 Power seems to be restored, all links are up again.

Network Issue ZRH02

iFog GmbH Service Status — Tue, 08 Jun 2021 06:00:00 +0000

Our core router in ZRH had an abnormal high CPU load. All Services are back to normal as of right now.

Switch reboot ZRH02

iFog GmbH Service Status — Fri, 04 Jun 2021 23:01:40 +0000

Due to the recent issues, we are planning a switch reboot at 13:00 local time, 11:00 UTC. Affected Services: - VPS Schweiz - Web Hosting Schweiz

Switch Issue ZRH02

iFog GmbH Service Status — Thu, 03 Jun 2021 19:08:00 +0000

We are seeing an issue with our core switch in ZRH02. Update: The issue has been temporarily resolved. We are closely watching the situation, should it re-appear we plan to reboot the affected device.

Network issue ZRH02

iFog GmbH Service Status — Thu, 03 Jun 2021 14:30:00 +0000

One of our line carrier had a brief flap on an L2 today at 16:29 local, rerouting to our backup transit carrier was conducted automatically. Update 19:48 We are again seeing flaps on this line.

Carrier emergency maintenance

iFog GmbH Service Status — Fri, 28 May 2021 22:00:00 +0000

Our carrier is conducting emergency maintenance on all our lines connecting Amsterdam to Frankfurt and Amsterdam to Zurich.
This also affects our backup paths as well as IXP peerings, resold ports as well as transit links in Amsterdam.

Date of work: 29-MAY-2021
Start time: 00:00 CEST
End time: 04:00 CEST
Work description: Emergency software upgrade to address a potential software bug

LINX / LONAP Peering Maintenance

iFog GmbH Service Status — Thu, 27 May 2021 19:27:28 +0000

We are performing a maintenance on our LONAP and LINX ports. No service interruption expected.

Network Issue Fremont

iFog GmbH Service Status — Thu, 27 May 2021 04:09:00 +0000

We are observing an issue with the core network in Fremont.
Update: 8:35:
The network got a lot more stable, the issue seems to be a memory leak on a core router. We are now planning to reboot the affected router. Update: 11:30:
We are once again seeing this issue, we are working on a fix. Update: 13:30:
After a reboot of the router in question, the network is stable again - we are observing the router closely and publish a post mortem in due course.

Norway Host Issue

iFog GmbH Service Status — Wed, 26 May 2021 05:32:00 +0000

We are seeing sn issue with our Norway location. Update: The Issue has been resolved.

Switch issue - RETN and NL-IX Ports Frankfurt

iFog GmbH Service Status — Fri, 21 May 2021 16:40:00 +0000

Our carrier is reporting a Switch issue partly affecting RETN and NL-IX Services in Frankfurt.

Line repatch ZRH01-ZRH02

iFog GmbH Service Status — Wed, 19 May 2021 11:03:00 +0000

Due to an issue with a line, our supplier is scheduling a repatch at 19.05.2021 - 22:00 UTC+2. This repatch will take approximately 5min. Affected Services: -VPS Customer Switzerland -Web Hosting Customers Switzerland

ZRH01-ZRH02 line issue

iFog GmbH Service Status — Tue, 18 May 2021 21:55:00 +0000

Our Carrier is again reporting an issue with the line connecting ZRH01 and ZHR02. Update: This issue has been resolved by the maintenance.

L2 Maintenance Amsterdam

iFog GmbH Service Status — Tue, 11 May 2021 14:48:00 +0000

Our Carrier in Amsterdam is planning a hardware upgrade on a L2 circuit connecting two of our locations. Date of work: 12-05 -2021 Start time: 00:00 CEST End time: 03:00 CEST Work description: Hardware upgrade on controller cards Affected Services: Liberty Global Transit, NL-IX Ports in Amsterdam, The interruption to your service should not exceed Up to 60 minutes.

ZRH01-ZRH02 line issue

iFog GmbH Service Status — Tue, 11 May 2021 12:03:00 +0000

Our Carrier is reporting an issue with the line connecting ZRH01 and ZHR02. Update 12.05.21 - 14:00 - Our Carrier is working with its supplier on a workaround. Update: 12.05.21 - 19:00 - This issue has been resolved by our Carrier

Network Issue Norway

iFog GmbH Service Status — Wed, 05 May 2021 13:46:00 +0000

We are currently seeing a connectivity issue in Norway. Update: This incident has been resolved.

DE-CIX Maintenance 6.5.2021

iFog GmbH Service Status — Wed, 05 May 2021 12:37:26 +0000

DE-CIX is performing an emergency software upgrade, which which will affect our DE-CIX connection. Work start: 2021-05-05 22:00 UTC Work end: 2021-05-06 06:00 UTC This will cause up to a 5-hour disruption to the connected ports. Traffic will be re-routed over alternative local peerings, upstreams, and our backbone.

Routing Maintenance in Frankfurt

iFog GmbH Service Status — Tue, 04 May 2021 21:58:00 +0000

We are performing a routing maintenance & reconfiguration on some of our BGP uplinks in Frankfurt. Traffic is re-routed over other local upstreams. Affected Uplinks: RETN IPv4 , GTT IPv4&v6

Upstream Issue - Intermittent routing issues for select subnets

iFog GmbH Service Status — Mon, 19 Apr 2021 20:57:00 +0000

Our Upstream is observing an issue with their routing.

FIXO Peering

iFog GmbH Service Status — Sun, 11 Apr 2021 07:46:00 +0000

We are currently seeing an issue with our FIXO Peering Port. Traffic has been re-routed over upstreams.

Issue VMHost Norway

iFog GmbH Service Status — Fri, 09 Apr 2021 17:31:00 +0000

We are observing an issue with srv01 in Norway. Update 19:45 - the issue has been resolved.

Network maintenance & upgrade - Amsterdam 10-04-2021

iFog GmbH Service Status — Thu, 08 Apr 2021 08:04:00 +0000

Dear Customers We plan to install a new Switch in AMS01 (Halfweg). Affected Services: -VPS Services in Amsterdam -IXP Access VMs in Amsterdam -IP Transit in Amsterdam -L2 connections Amsterdam-Frankfurt Maintenance Window: 10.04.2021 - 11:00 to 14:00 UTC +1 The maintenance/service disruption will be about 15 to 30min within that timeframe. We will shut all affected BGP Sessions before the maintenance. Updates will be available on status.ifog.ch Should you have any questions or concerns about this maintenance please open a ticket under my.ifog.ch Update 14:00, all Services are back up and operational.

Carrier Switch maintenance

iFog GmbH Service Status — Wed, 07 Apr 2021 16:25:00 +0000

Our Carrier is performing maintenance on the L3 Switch connecting us to NL-IX and RETN. Traffic has been re-routed, higher than normal latency will be visible. This maintenance will last about 2 to 4h

VMHost ZRH03 migration

iFog GmbH Service Status — Thu, 01 Apr 2021 18:14:00 +0000

Dear Customers We plan deploy a new core router in ZRH03 and plan to move the current VMHost in ZRH03 to ZRH02. This upgrade will give us more capacity in ZRH02 and better scalability in the Zurich Service region. We anticipate that the router deployment will take about 1h, while the recovering process on all peerings may take a bit longer. The VMHost move might take up to 2h, during that timeframe all VMs will be down - should a customer want to be moved ahead of time kindly let us know. Customers will need to change their IPs after the migration to the ZRH02 IP range. An Email will be sent out to all affected customers. Maintenance window: -Router deployment: 07-04-2021 - 9:30 to 11:00 -VMHost migration: 07-04-2021 - 9:30 to 11:00 This upgrade will affect all Services in ZRH03. Should you have any questions or concerns regarding this maintenance please open a ticket under my.ifog.ch ----

10:00 - The Servers have been shut down. 12:00 - The migration has been completed successfully.

VPLS Issue - FRA01-ZRH01-ZRH03

iFog GmbH Service Status — Thu, 01 Apr 2021 13:19:00 +0000

Our Carrier had a brief Issue on their VPLS Service between FRA01, ZRH01 and ZRH03 This issue has been resolved at 15:10

Network Issue ZRH02

iFog GmbH Service Status — Tue, 23 Mar 2021 15:59:00 +0000

We are seeing a Network issue in ZRH02 This incident has been resolved.

Scheduled Maintenance - RAM Upgrade VMHost07

iFog GmbH Service Status — Tue, 23 Mar 2021 10:51:00 +0000

We plan to upgrade the RAM in VMHost07 in Frankfurt. Downtime will be about 15min. Affected Services: -VPS Frankfurt -IXP Access VM Frankfurt -NL-IX Access -RETN Transit This maintenance has been completed successfully.

Switch reboot ZRH02

iFog GmbH Service Status — Tue, 23 Mar 2021 10:11:00 +0000

We had to perform a reboot on our core switch ZRH02.

Router replacement ZRH01

iFog GmbH Service Status — Sat, 20 Mar 2021 15:03:00 +0000

We are planning to move transit Sessions as well as our internal backbone links to a new router. There should be minimal impact.

Core Switch replacement ZRH02

iFog GmbH Service Status — Wed, 17 Mar 2021 10:04:00 +0000

Dear Customers We plan to swap out a Core Switch in ZRH02 (Winterthur). A short network downtime of about 10min will be expected. Customers hosted in ZRH03 will NOT be affected by this maintenance During this time we will also commission a line upgrade allowing for better connectivity in ZRH02. Affected Services: -VPS Services in ZRH02 -Web Hosting in Switzerland -Cloud Hosting in Switzerland Maintenance Window: 18.03.2021 - 13:30 to 15:30 UTC +1 Updates will be available on status.ifog.ch Should you have any questions or concerns about this maintenance please open a ticket under my.ifog.ch

NL-IX Issue

iFog GmbH Service Status — Thu, 11 Mar 2021 22:54:00 +0000

We are seeing an issue with NL-IX access on some customer ports.

NL-IX and RETN access port Maintenance

iFog GmbH Service Status — Mon, 08 Mar 2021 23:00:00 +0000

Dear valued Customer, Our carrier is conducting a maintenance on the NL-IX and RETN Access ports in Frankfurt. During this time NL-IX and RETN customers will see a short interruption in their services. This maintenance window will start at 16:00 and end at 19:00 UTC +1. Should you have any questions or concerns regarding this maintenance please open a ticket in the client area. Update 7.3.2021 - 11:00 This maintenance is still ongoing. Update 7.3.2021 - 17:30 The issue has been narrowed down to an issue with the layer 2 services provided by a third party. Update 8.3.2021 - 9:00 We are still waiting for an update from the L2 Service provider. Update 8.3.2021 - 20:00 We got an update from the L2 provider, they will re-patch tomorrow morning. Update 9.3.2021 - 12:00 We are once more waiting on an update from the L2 Service provider... Update 9.3.2021 - 15:15 After some testing the L2 Service Provider will attempt to swap out a Crossconnect Update 10.3.2021 - 12:00 Our Carrier was able to establish a temporary solution by routing the affected services through another link provided to them by another company. The affected services should be back up and running. Please take into account that the performance and latency of the services is still impacted. Resolved - Update 11.03.2021 - 10:00 Our Carrier was able to resolve this issue after lab testing. It turned out to be an LLDP bug between Intel and Juniper network cards causing the link to be set with wrong values and resulting in degraded network performance.

Network Issue Amsterdam - Frankfurt

iFog GmbH Service Status — Sat, 06 Mar 2021 22:45:00 +0000

Due to the ongoing maintenance on our AMS-FRA L2 the iBGP Session was flapping causing packet loss. The path has now been disabled.

Network Issue ZRH03

iFog GmbH Service Status — Mon, 01 Mar 2021 15:46:00 +0000

We are currently having an issue with our ZRH03 Network.

Upstream Emergency Maintenance - Replacement of ToR Switch

iFog GmbH Service Status — Thu, 25 Feb 2021 20:11:00 +0000

Our Upstream provider is conduction an emergency maintenance, a Top of Rack switch needs urgent replacement to avoid further service interruption. The change will be conducted at 9 PM GMT and will take 15-30min

IPv4 Network Issue ZRH03

iFog GmbH Service Status — Sun, 14 Feb 2021 15:00:00 +0000

We are seeing an issue with our IPv4 routing at ZRH03. Update 17:05 - The issue was resolved, our ZRH01 Core router lost its IPv4 route for ZHR03.

Anycast DNS - IP prefix change

iFog GmbH Service Status — Wed, 10 Feb 2021 22:29:51 +0000

We are planning on changing the IP prefix of our anycast DNS/CDN. Services may be interrupted for a short period of time. Maintenance window: 13/02/2021 17:00 - 22:00

Network Issue Kansas

iFog GmbH Service Status — Tue, 09 Feb 2021 07:19:00 +0000

We are investigating an issue with our core network in Kansas.

IPv6 routing issue

iFog GmbH Service Status — Sat, 30 Jan 2021 12:19:00 +0000

We are seeing an issue with IPv6 routing in Frankfurt on VMs without IXPs. Update: This issue seems to be only related to the Frankfurt Tunnel Server - the TS01-FRA was therefore rebooted.

Core Network Upgrade FRA01 - ZRH03

iFog GmbH Service Status — Wed, 27 Jan 2021 16:07:00 +0000

Dear Customers We plan to perform an upgrade on our core network in Frankfurt. This upgrade will give us more capacity and better scalability. This upgrade will affect all Services in FRA as well as ZRH03. We anticipate that the upgrade itself will take about 10min, while the recovering process on all peerings may take a bit longer. All IXP VLANs won't be available as well as we conduct a switch upgrade and a router upgrade. Update 21:40 All paid services have been restored. Should you see any issue please reach out to noc at ifog.ch or open a ticket under my.ifog.ch

IPv6 Issue

iFog GmbH Service Status — Mon, 25 Jan 2021 13:31:00 +0000

We are currently seeing issues with routes visible over our Upstream Hurricane Electric. There seems to be a widespread issue in HEs Network.

IPv4 connectivity issue ZRH03

iFog GmbH Service Status — Sat, 23 Jan 2021 08:57:00 +0000

We are observing an issue with v4 connectivity in ZRH03 Update: We suspect there was an issue with a Cogent link interconnecting the two Datacenters at 10:00 UTC +1.

Network maitenance FRA01

iFog GmbH Service Status — Thu, 21 Jan 2021 13:24:07 +0000

Routing issue FRA01 - ZRH03

iFog GmbH Service Status — Mon, 18 Jan 2021 10:18:00 +0000

We are observing a routing issue in Frankfurt. Update: This seems to be an issue related to the connection between FRA and ZRH.

IPv4 routing issue ZRH03

iFog GmbH Service Status — Sun, 17 Jan 2021 17:40:00 +0000

We are observing an issue with v4 connectivity related to a BGP session converging slowly in Frankfurt.

Heavy Snowfall in Switzerland

iFog GmbH Service Status — Thu, 14 Jan 2021 17:32:00 +0000

Due to heavy snowfall in Switzerland Support, NOC and on-site work may be affected to due power outages.

Network Issue ZRH02

iFog GmbH Service Status — Thu, 24 Dec 2020 16:00:00 +0000

There was a brief Network interruption in Zurich between 17:00 and 17:30. The issue has been fixed.

Network Issue Zurich

iFog GmbH Service Status — Sat, 19 Dec 2020 16:37:00 +0000

We are seeing an issue on our core Network in ZRH02

Performance Issue - cr01-zrh01

iFog GmbH Service Status — Mon, 14 Dec 2020 17:00:00 +0000

Our L2 is having a Partial Outage.

Emergency Maintenance - ZRH01

iFog GmbH Service Status — Fri, 04 Dec 2020 16:06:34 +0000

Our Upstream Provider will swap a Linecard in ZRH01. Connections to other locations will be down for a brief moment.

EVIX Frankfurt

iFog GmbH Service Status — Wed, 02 Dec 2020 15:36:00 +0000

The EVIX vSwitch connecting FRA to other locations has an ongoing issue.

We are observing an issue on several Proxmox Hosts in Frankfurt

iFog GmbH Service Status — Fri, 27 Nov 2020 10:31:00 +0000

We are observing an issue on several Proxmox Hosts in Frankfurt Update: We will restart a VMHosting, Webhosting and Panel may be affected by this.

Upstream connectivty Maintenance - ZRH

iFog GmbH Service Status — Thu, 26 Nov 2020 15:19:00 +0000

Our Carrier is conduction a router maintenance. This will result in downtime of about 15min. Affected Services: Upstream Zurich, SwissIX peering, and L2 towards other locations.

VMHost01-02 Upgrade

iFog GmbH Service Status — Mon, 23 Nov 2020 21:31:00 +0000

We plan to upgrade the RAM in VMHost01 and 02 in Frankfurt. Downtime will be about 15min per Host. Update: All Systems are up and running again.

Network Maintenance - Core Zurich

iFog GmbH Service Status — Fri, 13 Nov 2020 20:23:00 +0000

Our Carrier is conduction a maintenance on the links to the DC and Frankfurt. We only expect a minor impact on peering to SwissIX.

Network Issue - Frankfurt

iFog GmbH Service Status — Fri, 13 Nov 2020 19:00:00 +0000

We are investigating an issue with our Core network in Frankfurt. Update 20:52: The Issue has been identified and we are seeing BGP Sessions and Traffic level going back to normal. Update 21:15: There are still BGP Sessions down and/or in process of converging. Update 22:47: All BGP Sessions are back up and Traffic volume is normal.

Upstream Router Maintenance/Issue Zurich

iFog GmbH Service Status — Fri, 30 Oct 2020 23:00:00 +0000

There is an ongoing issue at our main upstream provider in Zurich due to a maintenance. Our Backup Link should take over.

Core Router Maintenance Zurich

iFog GmbH Service Status — Thu, 29 Oct 2020 18:37:00 +0000

We are planning a Core Router Maintenance in Zurich - cr01-zrh01. The impact should be minimal.

Norway srv01-no Issue

iFog GmbH Service Status — Sat, 10 Oct 2020 20:25:00 +0000

There is again an issue with the connectivity at srv01.no. We are working on this issue. Update: 22:45: This issue has been resolved.

VMHost Update

iFog GmbH Service Status — Wed, 07 Oct 2020 11:13:13 +0000

We will update vmhost01-fra. The web panel may be unavailable during this time.

Maintenance on EVIX vSwitch

iFog GmbH Service Status — Tue, 06 Oct 2020 09:42:00 +0000

We are performing a maintenance on the EVIX vSwitch in FRA01. Update 12:40: maintenance successfully finished

KCIX Peering

iFog GmbH Service Status — Fri, 02 Oct 2020 18:57:00 +0000

Our peering with KCIX is experiencing issues, Traffic is re-routed over Transit.

Server issue - srv01 Norway

iFog GmbH Service Status — Mon, 28 Sep 2020 16:30:00 +0000

There is again an issue with the connectivity at srv01.no , this appears to be related to a NIC issue in srv01.no. We are working on this issue.

Connectivity Issue - srv01 Norway

iFog GmbH Service Status — Mon, 28 Sep 2020 10:00:00 +0000

We are investigating a Connectivity Issue at - srv01 Norway

KleyReX Connection

iFog GmbH Service Status — Wed, 23 Sep 2020 19:30:00 +0000

We have moved to a new KleyReX uplink in order to extend our capacity. Unfortunately, the port seems to be not fully online yet, due to that IXP Access VM SSD Customers may experience issues with their KleyReX Peering.

Maintenance on FRA POP - 2020-09-23

iFog GmbH Service Status — Wed, 23 Sep 2020 18:30:00 +0000

We are carrying out the last part of our Network capacity and VMHosts upgrade in Frankfurt. This means some VMHosts will shutdown for about 15min. Network Connectivity will be interrupted multiple times for a short duration, +-10min. BGP Transit over VPSs and IXPs will be affected as well. We will update status.ifog.ch on the progress of this upgrade.

Maintenance on FRA POP - 2020-09-23

iFog GmbH Service Status — Tue, 22 Sep 2020 18:02:28 +0000

Frankfurt - Network and Host Upgrades

iFog GmbH Service Status — Tue, 08 Sep 2020 13:31:13 +0000

We are carrying out the second stage of our Network capacity and VMHosts upgrade in Frankfurt. This means some VMHosts will shutdown for about 15min. Network Connectivity will be interrupted multiple times for a short duration, +-10min. BGP Transit over VPSs and IXPs will be affected as well. We will update status.ifog.ch on the progress of this upgrade. UPDATE: We will only upgrade our Network tonight and announce a separate maintenance on a later date for the VMHosts upgrade.

Frankfurt - Upstream Switch replacement / DWDM Upgrade

iFog GmbH Service Status — Tue, 08 Sep 2020 13:28:23 +0000

Expected Impact: 15 Minutes / multiple times. Loss of Connectivity can be expected for DE-CIX, GTT and Voxility.

Norway - Upstream Fibre Network Maintenance

iFog GmbH Service Status — Tue, 08 Sep 2020 13:23:02 +0000

Maintenance has to be carried out on parts of our fiber network which will affect Telia Transit and our Oslo Link with NIX/FIXO peerings. The estimated downtime is 2-4 hours in the mentioned time frame. Customers should not notice this as we do have alternative transits.

Routing issue FRA01

iFog GmbH Service Status — Sun, 30 Aug 2020 01:00:00 +0000

Our Core Router at FRA01 lost his route for one local v4 Prefix. As a result, all Hosting Customers were unreachable.

Unplanned Maintenance on cr01-fra

iFog GmbH Service Status — Mon, 10 Aug 2020 18:34:00 +0000

Due to very high CPU load on our BGP Router we decided to perform an unplanned maintenance. Impact should be minimal, IPv4 connection will be unstable for about 5min. UPDATE: Maintenance was moved to 23:30 UPDATE: Maintenance over, routes build up slowly.

Routing Issue ZRH02

iFog GmbH Service Status — Sat, 01 Aug 2020 16:30:00 +0000

Our Core Router at ZRH02 lost his route for the main hosting IPv4 prefix in Winterthur.

Panel Maintenance

iFog GmbH Service Status — Sat, 01 Aug 2020 12:28:08 +0000

We are performing a maintenance on my.ifog.ch

Edge FRA Router Maintenance

iFog GmbH Service Status — Thu, 23 Jul 2020 11:31:43 +0000

Our Edge01 FRA Router will have a Maintenance lasting about 30min. We don't expect any Service Interruption to our Core Network, Peerings over NL-IX will be interrupted.

Issues with srv01.fra - Upstream Provider Maintenance

iFog GmbH Service Status — Wed, 22 Jul 2020 22:15:00 +0000

We currently see an Issue with srv01.fra related to a Maintenance by our Upstream Provider. Update: The Issue has been resolved

Frankfurt PoP build out

iFog GmbH Service Status — Fri, 17 Jul 2020 21:57:00 +0000

As we grow steadily in Frankfurt, we decided to build out our POP. This build-out allows us to phase out HDD only servers and increase our flexibility and network capacity by adding new links and equipment. Due to this work, we must announce two maintenance windows: Monday 27.7.2020 13:00 – 14:00: Due to our expansion we will need to move a Core Router to another rack the actual downtime should be less than 15min. Monday 27.7.2020 13:30 – 14:30: vmhost01-fra will be moved as well, customers will experience a downtime lasting about 15min. We will post status updates on status.ifog.ch and Twitter twitter.com/iFogIT If there are any questions or issues feel free to open a ticket or write an Email to info@ifog.ch

Router change cr01 Frankfurt

iFog GmbH Service Status — Sat, 11 Jul 2020 13:00:00 +0000

We will be moving our routing stack to a new Core Router. We expect only a minor hiccup for less than a minute. Customer BGP Session may be down for 5min maximum, Free Transit Sessions will be down for at least one hour. **Update 17:00:** During the move of our three main Transit lines, the Backup line failed to take over, therefore reachability of v4 networks was limited to direct peers of AS34927. All Services were restored at about 16:15. Free Transit Sessions are operational again since 17:00

EVIX partially unavailable

iFog GmbH Service Status — Tue, 07 Jul 2020 23:26:00 +0000

We are seeing Issues when connecting to a non-Frankfurt Peering endpoint.

VMHost Maintenance Norway

iFog GmbH Service Status — Fri, 03 Jul 2020 13:00:00 +0000

VMHost Maintenance from 15:00 to 17:00

VMHost03 Issue

iFog GmbH Service Status — Tue, 19 May 2020 14:01:00 +0000

We are having a Software Issue with VMHost03-FRA.

VMHost Maintenance

iFog GmbH Service Status — Thu, 23 Apr 2020 15:23:00 +0000

In order to perform a VMHost maintenance, we are planning a maintenance window: This maintenance will affect vmhost01 - Frankfurt. Maintenance Time Window: 24-04-2020 10:00 - 11:00 GMT +1 We expect the server maintenance to last about 10 minutes.