Some systems are experiencing issues

Barcelona

Frankfurt

Amsterdam

London

Core Network London

Performance Issues

VM Hosting London

Operational

Web Hosting London

Operational

Zurich

Oslo

Fremont

Core Network Fremont

Operational

VM Hosting Fremont

Partial Outage

Kansas

Other Components
DNS Services
Operational
Panel (my.ifog.ch)
Operational
FogIXP
Operational
VM Hosting Houston
Operational
VM Hosting Singapore
Operational
VM Hosting Sydney
Operational
VM Hosting Toronto
Operational
Support
Performance Issues

Scheduled Maintenance

FRA - Network and Rack Upgrade/Move

Description: All VMHosts and our core network in Frankfurt will move within NTT FRA1. Services will be unreachable during the maintenance and will be available again afterwards.

We do our best to move VMHosts one by one to avoid prolonged downtime.

Start Time Window: Saturday, 21.9.2024 - 10:00 UTC +2 (local time)

End Time Window: Saturday, 21.9.2024 - 18:00 UTC +2 (local time)

Duration: approx. 4h.

Location: Frankfurt - FRA01 - NTT FRA1

Should you have any questions or concerns about this migration please open a ticket under my.ifog.ch or contact us over the know channels.

Past Incidents

16th July 2024

Network maintenance FRA01 - 2024-07-16/17, scheduled 2 months ago

To increase the capacity and redundancy of our network and offerings we plan a maintenance in Frankfurt, DE, FRA01 - NTT FRA1:

-Deployment of second redundancy site FRA04 - no impact expected

-upgrade and network re-configuration on our access switches in NTT FRA1 to increase capacity and redundancy for our customer services. This will mean a downtime of approx. 15 to 30min.

-Host upgrades - this may lead to short downtime on individual vmhosts of approx. 15 min.

Description: Network maintenance FRA01 - NTT FRA1 - Services will be unreachable during the maintenance and will be available again afterwards.

Location: Frankfurt, DE, FRA01 - NTT FRA1:

Start Time Maintenance Window: Tuesday, 16.7.2024 - 23:00 UTC +2

End Time Maintenance Window: Wednesday, 17.7.2024 - 04:00 UTC +2

Update:

Due to a unplanned core switch reload core routers are now converging causing flaps.

15th July 2024

No incidents reported

14th July 2024

No incidents reported

13th July 2024

No incidents reported

12th July 2024

No incidents reported

11th July 2024

No incidents reported

10th July 2024

No incidents reported

9th July 2024

No incidents reported