Past Incidents

18th March 2023

Network maintenance ZRH-NTT and ZRH-IXN - 2023-03-18, scheduled 1 year ago

To increase our capacity of both compute and network we plan a maintenance in ZRH-NTT and ZRH-IXN:

-upgrade on our access network in ZRH-NTT to increase capacity. This will mean a short downtime of approx. 15min.

-Hardware upgrade on vmhost04-zrh. This will mean a downtime of approx. 15min.

-provisioning a new WDM system between ZRH-IXN and ZRH-NTT to increase capacity between the two facilities. This will mean a downtime of approx. 30min for services hosted in ZRH-IXN

Network maintenance ZRH-NTT and ZRH-IXN - Services will be unreachable during the maintenance and will be available again afterwards.

Location: Zurich, Switzerland, ZRH-NTT, ZRH-IXN

Start Time Maintenance Window: Saturday, 18.3.2023 - 00:00 UTC +1

End Time Maintenance Window: Saturday, 18.3.2023 - 05:00 UTC +1

17th March 2023

No incidents reported

16th March 2023

Access Switch reload NTT-FRA - 2023-03-16/17, scheduled 1 year ago

Access Switch reload FRA-NTT - Services will be unreachable during the maintenance and will be available again afterwards.

Location: Frankfurt, Germany. - FRA-NTT

Start Time Maintenance Window: Saturday, 16.3.2023 - 23:30 UTC +1

End Time Maintenance Window: Saturday, 17.3.2023 - 00:30 UTC +1

15th March 2023

IXP Access Frankfurt Transport issue Frankfurt

Our vendor is experiencing issues with the Juniper L2 platform.

Affected services:

-NL-IX Peering

-RETN Transit

-L2 Interxion<>NTT FRA

14th March 2023

No incidents reported

13th March 2023

No incidents reported

12th March 2023

No incidents reported

11th March 2023

IXP Access Frankfurt VLAN issue - NL-IX access Frankfurt

We are experiencing an issue with a minor amount of NL-IX access VLANs.