Past Incidents

As we grow steadily in Frankfurt, we decided to build out our POP. This build-out allows us to phase out HDD only servers and increase our flexibility and network capacity by adding new links and equipment. Due to this work, we must announce two maintenance windows:

Monday 27.7.2020 13:00 – 14:00: Due to our expansion we will need to move a Core Router to another rack the actual downtime should be less than 15min.

Monday 27.7.2020 13:30 – 14:30: vmhost01-fra will be moved as well, customers will experience a downtime lasting about 15min.

We will post status updates on status.ifog.ch and Twitter twitter.com/iFogIT

If there are any questions or issues feel free to open a ticket or write an Email to info@ifog.ch

We will be moving our routing stack to a new Core Router. We expect only a minor hiccup for less than a minute. Customer BGP Session may be down for 5min maximum, Free Transit Sessions will be down for at least one hour.

Update 17:00: During the move of our three main Transit lines, the Backup line failed to take over, therefore reachability of v4 networks was limited to direct peers of AS34927.

All Services were restored at about 16:15. Free Transit Sessions are operational again since 17:00